FAQ — FOIRE AUX QUESTIONS

Where do you ship?

We ship worldwide. All orders are processed within 2–5 business days. International delivery times vary by destination — typically 7–14 business days.

How do I know my size?

Check our Guide des Tailles. Our pieces run oversized — size down if you prefer a more fitted look.

Do you restock sold-out items?

No. RUE BÉNI operates on a limited drop model. When it’s gone, it’s gone.

Can I return or exchange my order?

Please refer to our Return & Refund Policy for full details. Items must be unworn and in original condition.

How do I track my order?

You’ll receive a tracking number via email once your order ships. Use it to follow your package in real time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay.

I have another question.

Contact us at Contact — we respond within 48 hours.

— RUE BÉNI